Support

We are at your side if you have any questions about PrestaShop. We will be happy to advise you even if you are not yet a customer and have questions about our modules or services.
Basic
69, - / month
828, - / year
MINIMUM TERM
12 months
REACTION TIME
2 working days
INCL. HOURS PER YEAR
12
MAX. NUMBER OF HOURS / MONTHS
3
MORE HOURS AT THE PRICE OF
75, - / hour *
SUPPORT VIA E-MAIL
check
SKYPESUPPORT
block
TELEPHONE SUPPORT
block
BILLING STATUS
0.5 hours
Advanced
99, - / month
1188, - / year
MINIMUM TERM
12 months
REACTION TIME
2 working days
INCL. HOURS PER YEAR
24
MAX. NUMBER OF HOURS / MONTHS
4
MORE HOURS AT THE PRICE OF
65, - / hour *
SUPPORT VIA E-MAIL
check
SKYPESUPPORT
block
TELEPHONE SUPPORT
block
BILLING STATUS
0.5 hours
Premium
179, - / month
2148, - / year
MINIMUM TERM
12 months
REACTION TIME
1 working days
INCL. HOURS PER YEAR
50
MAX. NUMBER OF HOURS / MONTHS
8
MORE HOURS AT THE PRICE OF
55, - / hour *
SUPPORT VIA E-MAIL
check
SKYPESUPPORT
check
TELEPHONE SUPPORT
check
BILLING STATUS
0.25 hours



Optimization
System optimization
Conversion optimization
Migrations of shop systems and databases
Interface programming
db.png
Debug
Analysis and elimination of bugs
CSS and image optimization
debug.png
Service
Planning and development of features and functions
Individual shop adjustments
Module installation and configuration
Training
support.png
Hosting
Support as part of our hosting offers
Installation of the shop system
hodting.png



Kontakt zu Ihrer PrestaShop Agentur




 * Required.



TERRACODE
Germany